Managed Services

Following the deign and deployment of an IT infrastructure or a component thereof, Integr8 IT provides a comprehensive managed outsource service. Engaging with clients and using ITL processes, Integr8 IT have a proven range of best of breed practices allowing your company to outsource or co-source particular and selected components of your environment.

Any outsourced components automatically allows your company the following benefits:

• Access to the National Integr8 IT knowledge base
• 24/7/365 access to www.helpdesk.co.za - Integr8 IT's call center
• A dedicated AM (account manager)
• A dedicated TAM (Technical Account Manager)
• Access for critical escalations to ICS (Integr8 IT Consulting Services)
• Premium support rates
• Project co-ordination